Although every effort has been made to ensure the accuracy of the information contained in this section, we can not accept responsibility for any errors or omissions and reserves the right to alter, amend, supplement or delete any of the information or offers present in any moment.
Single people
Individual guests using an apartment for 2 persons (if available) are eligible for a reduced rate. When there is no single apartment,
individual guests can use a suite for 4 people if available.
These apartments may incur additional charges. Please ask at the time of booking.
Children
Children under 3 years old can stay for free at one’s farm, when sharing the apartment with two paying adults.
Children aged between 3 and 12 years will be charged at 25.00 per extra bed per child per night when sharing the apartment with two
paying adults if a suitable room is available.
The availability of suitable rooms is limited and portable beds may be needed if the accommodation requires it. The Farm will determine
whether a room is suitable for the purpose for this offer.
Children staying in their own room will be charged 100% of the full rate.
People with reduced mobility
Monastero San Silvestro offers apartments and facilities for guests with limited mobility and access especially in terms of areas and
accessible bathrooms.
Please contact Monastero San Silvestro for details.
Dogs
Dogs are welcome but their reporting is required at the time of booking.
There is no supplement for dogs housed, the owners are asked not to disturb other guests and they will be called upon to pay compensation
for any damage.
Arrival and departure
The apartments are available from 3:30 p.m. on day of arrival. Rooms must be vacated by 10:00 a.m. on the day of departure. Please give all the details of the times of arrival and departure at the time of booking.
Booking information
Call Monastero San Silvestro Reception: (+39) 0575 1300997.
The Reception is at your disposal for your reservation seven days a week:
9:30 a.m. to 7:00 p.m., Monday to Friday;
10:00 a.m. to 6:00 p.m., Saturday and Sunday.
If you make a reservation through Monastero San Silvestro you will be asked to guarantee your reservation with a credit card,
we offer discounts for non-refundable fares and for booking in advance, partnership or promotional rates.
Deposit and pre payement
The Payment must be made in accordance with the terms and conditions of the rate booked. The number of credit card is required to guarantee your reservation. Or it may be made a bank transfer as a deposit equal to 30% of the amount of the booked stay.
Cancellations e changes
All cancellations are made in accordance with the terms of cancellation of the booked rate.
Complaints or comments
Any complaint or comment regarding a stay at Monastero San Silvestro Farmhouse must be made in the first instance to the Reception
at the time of your stay, so it can be instantly resolved.